Google’s Pixel phones have gained fame for their impressive cameras, sleek design, and AI-driven performance. However, behind the scenes, users have been voicing frustrations that have cast a shadow over the Pixel brand. Now, leaked documents reveal that Google itself has acknowledged these persistent issues, which are affecting customer satisfaction and sales.
Key Issues with Google Pixel’s Tensor Chip Performance
In a leaked document from Google’s gChips division, it was disclosed that the Google Tensor chip has been a double-edged sword. While this in-house processor aimed to boost Pixel’s unique capabilities, it has introduced significant issues, such as overheating and rapid battery drain. These problems have led to an increase in customer returns and raised concerns among potential buyers, who are hesitant to invest in a phone plagued by performance setbacks.
According to the report, poor thermal management emerged as a top reason for Pixel returns. Overheating not only impacts user experience but also shortens battery life—a double blow for Pixel enthusiasts expecting a flagship device’s reliability.
Google’s Response: Promising Upgrades with Tensor G5 and G6
In response to these issues, Google has reportedly committed to major upgrades for its upcoming Tensor G5 and G6 chips. The leaked document underscores that thermal management improvements are a top priority. For the Tensor G6—codenamed “Malibu” and expected to debut with the Pixel 11 series in 2026—Google plans to adopt TSMC’s efficient chip-making processes, which are also utilized by Apple. This shift aims to optimize performance and power efficiency, addressing user complaints about battery life and heat management.
What to Expect from Tensor G5 and G6’s New Core Configurations
According to earlier leaks from 9To5Google, the Tensor G5 and G6 chipsets are set to feature revamped core configurations. The Tensor G5 is expected to sport a 1+5+2 configuration with five Cortex-A725 cores for high performance and two Cortex-A520 cores for efficiency. The Tensor G6 will reportedly adopt a 1+6 configuration with the powerful Arm Cortex-X930 core, which is yet to be officially released. These updates hint at significant performance improvements, especially in handling intensive tasks without compromising on heat control.
What’s Next for Google Pixel Fans?
Google’s internal acknowledgment of the Pixel’s performance issues signals a promising direction for future devices. While the Pixel 11 series and the debut of the Tensor G6 are still a few years away, the ongoing improvements could restore faith among Pixel users, who’ve grown frustrated with overheating and battery life struggles.
Despite these challenges, Pixel phones remain a popular choice, showcasing Google’s vision for a powerful, camera-focused smartphone. If Google can resolve these key issues, the Pixel brand might finally deliver the seamless flagship experience that fans have been waiting for.